Privacy Policy
Last Updated: 13 January 2026
This Privacy Policy explains how Invictus Group and its subsidiaries collect, use, disclose, and protect personal information obtained through this website and through the provision of our services. We are committed to ensuring that your privacy is protected in accordance with the Protection of Personal Information Act, 2013 (POPIA) and applicable international data protection laws.
1. Information We Collect
We may collect personal information including but not limited to names, contact details, company information, identification details where required by law, billing information, correspondence, and any other information voluntarily provided by you through forms, email, phone communication, or contractual engagement.
2. How We Use Your Information
Your personal information is used to provide and manage our services, respond to enquiries, process transactions, comply with legal and regulatory obligations, improve our website and services, and communicate with you regarding updates, quotations, or service-related matters.
3. Legal Basis for Processing
We process personal information based on one or more lawful grounds, including your consent, contractual necessity, legal obligations, legitimate business interests, and compliance with applicable laws and regulations.
4. Disclosure of Information
We do not sell or rent personal information. Information may be shared with trusted third parties such as contractors, service providers, professional advisors, or regulatory authorities where necessary for service delivery, legal compliance, or business operations, subject to appropriate confidentiality and security measures.
5. Data Security
We implement reasonable technical and organisational measures to safeguard personal information against loss, unauthorised access, disclosure, alteration, or destruction. While we take all reasonable steps to protect your information, no method of transmission over the internet is completely secure.
6. Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, comply with legal and contractual obligations, or resolve disputes, after which it is securely deleted or anonymised.
7. Your Rights
You have the right to request access to your personal information, request correction or deletion of inaccurate data, object to processing in certain circumstances, withdraw consent where applicable, and lodge a complaint with the Information Regulator of South Africa.
8. Cookies & Website Analytics
This website may use cookies and similar technologies to enhance user experience, analyse website traffic, and improve functionality. You may disable cookies in your browser settings, although this may affect website performance.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external sites, and users are encouraged to review the privacy policies of those websites.
10. Cross-Border Data Transfers
Where personal information is transferred outside of South Africa, we ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
11. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website or services constitutes acceptance of the revised policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of personal information, please contact us via the details provided on our Contact Us page.